Any personally identifiable data you submit to us is retained for the following purposes:
When you visit our website, we collect data that is not personally identifiable including your IP address, operating system and browser. This information is aggregated to record general location, number of visits, average time spent on site, pages viewed, etc. We use this information to monitor and improve our website and services.
You can remove receiver data for individual orders older than 12 months. This option is available via sending an email request to DPO at Senushipping Limited (firstname.lastname@example.org). This will permanently delete the delivery address and receiver details from our system.
These options will not be available if your account is flagged due to ongoing claims, debit on your account, or suspected fraud or other illegal activity.
Senushipping Limited is a freight forwarder. When you book a courier or freight service with us, we will share your full name, address and contact details with the carriers and agents involved in fulfilling your chosen service.
Your payment details are submitted securely through our payment gateway providers, Adyen and PayPal.
If you have opted to receive important updates, news, special offers and customer feedback requests by email, we may share your full name and email address with Pure360, SurveyMonkey or Trustpilot.
We do not allow other companies to use your personal data for their own marketing purposes.
Our website may contain links to the sites of third parties. We are not responsible for the content or privacy practises of these other sites.
If you would like a portable copy (in Excel .xls format) of all of your personal data, you can request this from our customer service team. We will provide the data within one month.
We record all telephone calls to monitor our services and for the protection of our customers and our staff. Calls may be used for staff training purposes.
All calls to our 01707 875680 number are charged at your local network rate.
Last update: 24-05-2018 11:55PM